Selected Projects


High-Tech Case Studies and White Papers

Millbrook Corporation is the creator of Practice Manager, a Windows-based program that helps physicians manage their appointments, billing, and insurance submissions. My case studies describe how Millbrook practice management software has streamlined doctors' offices and lowered their accounting expenses. In 2002, Millbrook was acquired by GE Healthcare; even after the sale, I have continued to write much of the marketing collateral for Centricity Physician Office and related software.

    Client: Millbrook Corporation, Carrollton, Texas
    "Working with Elena is a real pleasure. Her user stories, which are easy to read and understand, get right to the customer benefits. She is an excellent writer, and her work requires virtually no editing."
--Judy Schumer, GE Healthcare

EDS is an information technology firm based in Plano, Texas. I worked with Tom Hill, Chief Technologist for CIO Services (now E.solutions) and an EDS Fellow, to create a white paper entitled "Information Technology Value: A Process for Determining the Business Value of Information Technology." This analysis was used for an online seminar.

    Client: EDS, Plano, Texas
    "Our group currently has the lead story on the eds.com home page -- an interview with Tom Hill. The story links to the white paper that you did such an excellent job of editing. Thanks!"
--Kim Messerschmitt, EDS

USDATA supplies software tools and consulting services that help automate manufacturing, process control, and distribution and inventory applications. I wrote stories for USDATA about how its products have helped clients in different industries to automate their processes across different platforms and far-flung locations.

    Client: Tim Davis, Vice President of Marketing, USDATA, Richardson, Texas

Medical Writing and Copyediting

I have written patient-education booklets for Health Information Publications (HIP), which creates patient-education materials for physicians, hospitals, and medical websites. To write the booklets, I used technical material supplied by HIP, supplementing it with my own research and physician interviews.

    Client: Dr. Guy Slowik, Health Information Publications, U.S. Virgin Islands

I edited a series of articles for Mosby's electronic medical encyclopedia for consumers in 1997. I revised the articles as necessary to reach a 6th- to 8th-grade reading level, verified technical information, and ensured that each one conformed to the publication's style guide.

    Client: Mosby Consumer Health/Madison Publishing Corporation, Boston, Massachusetts
    "Elena clearly understood our audience and purpose and effectively revised the encyclopedia entries we assigned to her. She completed her assignments on time and was easy to work with. We assigned her the more difficult topics-nervous system, heart and lung, and digestive disorders-because she demonstrated in her earliest work that she had a clear understanding of both the topics and our editorial style."
--Karen Lunny, Mosby Consumer Health

I have copyedited many different medical research journals, such as the American Journal of Respiratory and Critical Care Medicine, Journal of Food Protection, and Veterinary Pathology. I have also written brochures and other materials for clients in the medical industry.

    Clients: Bradley Hundley, Hundley & Associates, Dallas, Texas; Karen Hellekson, Allen Press, Lawrence, Kansas

Public Relations

I developed press releases and comprehensive press kits for several nonfiction books published by HarperCollins Publishers between 1994 and 1996. The press kits included interview aids such as relevant questions and background material, as well as the usual press release, cover letter, and author bio.

    Client: Judy Tashbook, (formerly of) HarperCollins, New York, New York
    "As the editor of John Casti's Complexification, I wanted to thank you for writing a splendid press release for that book. Your release did a clearer, more entertaining job of crystallizing the book's appeal than anything else I've read (or written) concerning it."
--Eamon Dolan, HarperCollins Publishers

Corporate Newsletters

I regularly write stories for several company newsletters published by KozakDesign, a virtual advertising and design firm. These newsletters are for a wide range of high-tech companies, mostly software developers in different industry niches. They are targeted at a general business audience within that client industry.

    Client: Elizabeth Morrison Kozak, KozakDesign, Inc., Dallas, Texas

Training Materials, including Videotape Script

In 1994, I developed a videotape script and training manual for a training program that EDS needed to present worldwide. The script provided transitions into and out of an existing presentation video, and required me to write text that, when read, would fill precise time slots. I also developed the accompanying detailed manual for facilitators to use when teachng the class.

    Client: Kim Messerschmitt, EDS, Plano, Texas

Developmental Editing/Co-Authoring

With microbiologists Steven Crawford and George Johnson, I have co-authored a number of articles on composting for trade journals. They provided drafts with all the technical information, then I reorganized and rewrote them to produce clear, logical, well-supported articles.

    Client: Steven Crawford, Roseville, Minnesota, 612-636-0966

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